Take advantage of the flexibility that the Confirmit platform offers to create quick, tactical surveys or long-term, strategic feedback programs. Alternatively, if you are looking to enhance specific processes, benefit from one of our modular solutions for data collection, survey analysis and reporting, data processing, survey design or panel management.
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Whichever product route you choose, you can use Confirmit to appeal to a wide range of respondents, reduce your costs, and increase productivity.
The scalability of our solutions means that these benefits apply to your organization whether it is a large Market Research organization conducting multi-country, multi-lingual surveys; a Market Research bureau carrying out smaller-scale projects; or a business of any size conducting Enterprise Feedback or Customer Feedback programs.
Introduction
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Web service APIs
Confirmit APIs provide a platform-independent means of automating your business processes.
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Survey Creation
The Confirmit platform enables you to create surveys that elicit accurate, high quality feedback from your target respondents.
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Panel Management
Confirmit’s panel solutions take advantage of best practices from the world of Customer Relationship Management, allowing you to treat panelists as customers.
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Data Processing
Confirmit Data Central gives you access to sophisticated functionality for simplifying and optimizing all of your data processing functions in a secure environment.
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Reporting and Analysis
Confirmit offers extensive, sophisticated capabilities for analyzing and reporting on your feedback and research data, enabling you to gain real value from the information you gather.
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IVR
You can integrate our new IVR (Integrated Voice Response) platform within Confirmit Horizons to gain access to wider opportunities for monitoring customer feedback and implementing alerting procedures.
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Scan
Confirmit’s Bellview Scan allows you to process even the largest and most complex paper-based surveys faster, deliver a higher level of service to customers, and give access to survey results more quickly.
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Phone
The CATI capabilities of Confirmit Horizons offer greater respondent choice, give you tighter supervisory control, enable monitoring for quality control, and provide support for call center management and expansion.
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Web
Confirmit combines advanced Web interviewing features with an easy-to-use, modular design, enabling you to set up and execute your Web projects quickly, and with minimal training.
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Kiosk
Confirmit Kiosk is an add-on to the core Confirmit platform which is ideal for conducting product or service testing surveys, allowing you to gather instantaneous market insight at a time and place most convenient for your respondents.
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Face to Face
Confirmit CAPI is an ideal solution for field-based research, enabling you to engage in feedback and research programs regardless of where your respondents are located.
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Mobile
With Confirmit, you can adapt your surveys for delivery via mobile device, broadening your ability to reach respondents via multiple channels.
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Scalable, Secure, Reliable Platform
The Confirmit platform offers you the highest levels of data security and compliance with regulatory standards. It is also fully scalable, meeting your needs now and as they grow.
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